Questions we actually get
These are the ten questions that come up most on WhatsApp, answered the way we answer them there: with a date, a price or a limitation. If yours is not here, the chat button is faster than email.
Is the gold real?
It is 18k gold plating, 2.5 to 3 microns thick, over brass. Not solid gold, not gold-filled. With normal use it lasts two to three years; if you never take it off, about a year.
Will the white swimsuit go transparent?
No. It is double-lined front and back. It is heavier and dries slower than a single-layer suit, which is the trade-off we chose.
What size should I take?
European sizing, true to size. The bikini top runs slightly small in the cup, so a D should size up. Send your measurements on WhatsApp and we will pick for you.
How long does a pre-order take?
The ship date is on the product page, usually two to four weeks. You can cancel any time before it ships for a full refund.
Do you restock sold-out pieces?
Most of them. The starfish studs return in early December, the tail pendant in December in a run of 40, and the sunset swimsuit only if 120 people ask, because that is the dye house minimum.
Can I return earrings?
Only if the sealed hygiene bag is unopened, which is EU law. Necklaces, swimwear and beach pieces can be returned within 30 days, unworn, with the swim hygiene sticker intact.
Do you ship outside the EU?
Yes: UK, Switzerland, US and Canada. Customs and import VAT are paid by you and are not in the price.
How do I care for the jewelry?
Perfume and sunscreen first, jewelry last. No shower, no pool, no sleeping in it. Store it in the pouch and polish once a month.
Do you repair pieces?
Yes. Within a year, we repair bent posts, failed clasps and open seams; you pay shipping to us, we pay the return.
Can I order a gift with a message?
Yes, free: a white box, tissue paper and a handwritten card in Spanish, English or German. Send the text on WhatsApp with the order.